Catalog Search Results
Author
Pub. Date
2017.
Language
English
Description
Learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution.
You can't solve a problem unless you can get to the cause—and sometimes there's more than one. In this course, learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution. Chris Croft takes you through several methods for identifying what's actually causing a problem, including...
Author
Pub. Date
2016.
Language
English
Description
Get happiness tips to help you create the life you want. Start every Monday with a new tip for finding more time for the things you love and maximizing your day-to-day happiness.
Get a new happiness tip to help you live a happier life. Coach Chris Croft provides practical, actionable techniques for finding more time for the things you love and maximizing your day-to-day happiness. He's released over 50 tips, on topics such as understanding your options,...
Author
Pub. Date
2018.
Language
English
Description
Take a short break for learning and learn a new success habit. Get tips to increase your satisfaction and success at work and in life.
Habits have been identified as the key to success over the long term. Take a short break for learning and learn a new success habit. Join experienced and insightful instructor Chris Croft as he delivers valuable and practical success tips. He covers topics such as the relationship between success, money, and happiness;...
Author
Pub. Date
2018.
Language
English
Description
Get practical leadership skills you can use every day. Explore the qualities of a great leader, theories of motivation, leadership styles, and delegation techniques.
Get practical leadership skills you can use every day. This course provides leaders and managers of all levels with an introduction to the basic skills they need to lead their teams to success. Based on theories instructor Chris Croft has acquired over 20 years of teaching, it explores...
Author
Pub. Date
2015.
Language
English
Description
Professional PM trainer Chris Croft outlines techniques for addressing the most common people, quality, cost, and time-management problems that arise when working on projects.
When you're balancing the triple constraints of project management (cost/quality/time) and trying to accomplish something new, problems are bound to crop up. In the course, project management trainer Chris Croft shows how to solve the most common problems that arise when working...
Author
Pub. Date
2020.
Language
English
Description
Find your dream job. Learn practical skills to write an eye-catching resume and excel in a job interview.
Find your dream job. This course is for people who want to be excited to go into work each day. It’s designed to teach practical skills to write an eye-catching resume and excel in a job interview. But it also encourages you to take the time to decide what job will truly make you happy and enhance your talents. Instructor Chris Croft has been...
Author
Pub. Date
2023.
Language
English
Description
Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.
View Chris's LinkedIn Newsletter Whatever job you do, it’s likely you work in a team. Your performance will depend on your ability to work successfully with other people. Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team in this course taught by management trainer...
Author
Pub. Date
2020.
Language
English
Description
Transform from a manager into a leader. This course highlights over two dozen practical steps you can take to inspire and motivate your team.
As a manager, you have the power to make or break your employees' experience at work. This course was designed to show you how to sharpen your leadership skills, define a vision for your team, and ultimately transcend from a manager to an inspirational leader. Instructor Chris Croft has spent 20+ years teaching...
Author
Pub. Date
2017.
Language
English
Description
Discover how to organize and run effective meetings, in person and virtually. Plus, learn how to add value as an attendee.
Depending on how it is run, a meeting can stall productivity or foster the creation of imaginative solutions. In this course, learn how to make your meetings count. Follow Chris Croft as he provides a practical, step-by-step guide to setting up and facilitating meetings, diving into a variety of topics ranging from choosing your...
Author
Pub. Date
2018.
Language
English
Description
Learn key techniques and practices for being an effective salesperson. Discover how to build rapport, understand a client's needs, prescribe a solution, and close a sale.
Sales is ultimately about helping other people determine what they want. By understanding how to do this—as well as how to navigate the overall sales process—you'll be better positioned to close deals. In this course, instructor Chris Croft shares key techniques and practices...
Author
Pub. Date
2017.
Language
English
Description
Learn skills and tactics that can help you succeed in every negotiation, whether you're asking for a raise or buying a car.
Negotiation skills aren't just important for the sales professionals among us. With a little practice, anyone can learn the simple rules of negotiation to get a great deal on a new car or house, or achieve greater success at work by getting better deals with suppliers, customers, and even colleagues. In this course, master negotiator...
Author
Pub. Date
2018.
Language
English
Description
Learn how to build the life you want. Get tips for increasing your happiness, satisfaction, and odds of success.
What's the secret of successful and happy people? While there's no magic formula, there are small steps you can take to appreciably increase your satisfaction and odds of success—at work and in life. Join coach Chris Croft as he introduces his top tips for life mastery. Learn how goals help you build the life you want, how reducing what's...
Author
Pub. Date
2018.
Language
English
Description
Learn how to deal with a bad boss. Find out how to handle 16 types of difficult managers: the boss that doesn't listen, that plays favorites, or that engages in other bad behaviors.
Bad bosses are everywhere. In every industry, at every level. Dealing with a difficult manager is frustrating and impacts anyone's job performance. This course describes all sixteen different types of bad bosses—and their underlying issues—and gives you a playbook...
Author
Pub. Date
2015.
Language
English
Description
Project management trainer and consultant Chris Croft provides tips and tricks for creating a Gantt chart to manage your projects.
What is a Gantt chart? A Gantt chart is an incredibly helpful way to illustrate the critical deadlines associated with any project—connecting start and end dates of individual tasks and their interdependencies. In this course, project management trainer and Gantt chart aficionado Chris Croft explains how to create and...
Author
Pub. Date
2019.
Language
English
Description
Want to consistently wow your customers? In this course, get tips for generating ideas for unique experiences that delight your clientele.
When a customer receives exceptional service, you don’t just earn their business—you earn their loyalty. And while every customer is different, the methods for thinking about delight are shared by all. In this course, Chris Croft focuses on these methods, sharing over two dozen practical ways to inspire yourself...
Author
Pub. Date
2023.
Language
English
Description
Learn how to adjust your daily practices to get more joy and success out of your career in sales.
Salespeople are in the pursuit of happiness, yet professional success is often placed at a higher value than joy. Sales coach Miles Croft and happiness expert Chris Croft believe that it shouldn't be one or the other. In this course, Miles and Chris break down how to start getting more happiness and success out of your work in sales. Learn how to reassess...
Author
Pub. Date
2020.
Language
English
Description
Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team.
Whatever job you do, it’s likely you work in a team. Your performance will depend on your ability to work successfully with other people. Learn the qualities of effective teams and the role you, as a team member, play in creating a healthy, productive team in this course taught by management trainer Chris Croft. In addition to...
Author
Pub. Date
2016.
Language
English
Description
Learn the techniques the most efficient people use to manage their tasks and maximize their time. Get time management tips to increase your professional and personal productivity.
Did you know that if you save just one hour per week, you could gain a whole week of uninterrupted time each year? That's the power of time management. This course will help you reclaim those hours by managing your time more efficiently and increasing your professional...
Author
Pub. Date
2017.
Language
English
Description
Learn the fundamentals of resource management, and discover how to plan your resource requirements for a number of projects all competing for the same resources.
Are your projects competing for resources? Resource management is an area that's little understood, but it's one of the biggest reasons why projects run late, which is a huge cause of stress and chaos in organizations. This course is for program managers and project managers who are managing...
Author
Pub. Date
2021.
Language
English
Description
Learn about how to negotiate in a wide variety of business situations, from asking for a raise to negotiating prices with vendors.
Negotiation theory is all very well, but how can you apply it in real situations? Which tactics should you use when? In this comprehensive course, instructor Chris Croft outlines the negotiating process and applies it to real-life negotiation situations, talking you through exactly what you should do in order to get the...
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