How to Resolve Conflicts.
(Online Course)
Author
Contributors
Published
Carpenteria, CA linkedin.com, 2021.
Format
Online Course
Status
Description
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Language
English
Notes
General Note
6/01/202112:00:00AM
Participants/Performers
Presenter: TJ Guttormsen
Description
Learn how to resolve conflicts. Get the tools and techniques you need to identify conflict and chart a course to a resolution.
Description
This course provides the tools you need to identify conflict and chart a course to resolution. Instructor TJ Guttormsen introduces the art of de-escalation—how to mutually move from conflict to cooperation and reconciliation. He provides three basic rules to help you navigate conflict, helps you identify underlying causes, and explains how sticking to “I-statements” and avoiding absolutes can help diffuse almost any charged situation. In chapter two, he provides a step-by-step process for conducting a conflict resolution conversation. Follow along for real-world tips, tricks, and techniques to help you become a conflict resolution expert—and make sure to download the free guide in the exercise files to keep on hand for real-world situations. This course was created by TJ Guttormsen. We are pleased to offer this training in our library.
System Details
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
Citations
APA Citation, 7th Edition (style guide)
Guttormsen, T. (2021). How to Resolve Conflicts . linkedin.com.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Guttormsen, TJ. 2021. How to Resolve Conflicts. linkedin.com.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Guttormsen, TJ. How to Resolve Conflicts linkedin.com, 2021.
MLA Citation, 9th Edition (style guide)Guttormsen, TJ. How to Resolve Conflicts linkedin.com, 2021.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.