Customer Service: Problem-Solving and Troubleshooting.
(Online Course)
Author
Contributors
Published
Carpenteria, CA linkedin.com, 2022.
Format
Online Course
Status
Description
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Language
English
Notes
General Note
10/31/202212:00:00AM
Participants/Performers
Presenter: Noah Fleming
Description
Learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications.
Description
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). Plus, learn how to identify and resolve larger systemic issues within your company.
System Details
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
Citations
APA Citation, 7th Edition (style guide)
Fleming, N. (2022). Customer Service: Problem-Solving and Troubleshooting . linkedin.com.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Fleming, Noah. 2022. Customer Service: Problem-Solving and Troubleshooting. linkedin.com.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Fleming, Noah. Customer Service: Problem-Solving and Troubleshooting linkedin.com, 2022.
MLA Citation, 9th Edition (style guide)Fleming, Noah. Customer Service: Problem-Solving and Troubleshooting linkedin.com, 2022.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.