Building Customer Loyalty.
(Online Course)
Author
Contributors
Published
Carpenteria, CA linkedin.com, 2019.
Format
Online Course
Status
Description
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More Details
Language
English
Notes
General Note
8/14/201912:00:00AM
Participants/Performers
Presenter: Noah Fleming
Description
Build customer loyalty. Learn how to identify and retain your most valuable customers and keep them loyal for life.
Description
Customer acquisition is one of the most expensive investments a company can make. When you win a customer, you want to keep them for life. Increasing customer loyalty—those positive feelings that customers have about your brand—is the best way to increase sales, retention, and the overall value of your company. In this course, bestselling author Noah Fleming reveals the four stages of the customer loyalty loop: an ongoing cycle of engaging, converting, serving, and rewarding the customers that engage with your business. He shows how to apply these lessons by developing a customer loyalty action plan and customer loyalty program tailored for the needs of your business. Using these techniques, you can identify and retain your most valuable customers and keep them loyal for life.
System Details
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
Citations
APA Citation, 7th Edition (style guide)
Fleming, N. (2019). Building Customer Loyalty . linkedin.com.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Fleming, Noah. 2019. Building Customer Loyalty. linkedin.com.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Fleming, Noah. Building Customer Loyalty linkedin.com, 2019.
MLA Citation, 9th Edition (style guide)Fleming, Noah. Building Customer Loyalty linkedin.com, 2019.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.