Understand how your persona reflects the organization. Explore ways to handle difficult people, resolve conflicts, and provide excellent service.

Bear buys a neat detective kit. Franklin, hoping to earn enough money to buy one like it, decides to strike a bargain with Dad to get it by doing an extra chore. Franklin finds it difficult to keep his end of the bargain once he has the coveted toy.

At the age of 13, a boy approached Cristina asking her to be his girlfriend. She declined the boy’s offer and he became angry, threatening that she would regret it. One day Cristina came to school and everyone eyed her every move. Whispers in ears and people laughing at her, she felt something was terribly wrong. A friend finally told her this boy had circulated a nude photo on line saying that it was Cristina although the person’s face was not...

We will learn valuable processes to handle your grief. We will learn valuable suggestions on how to move on. We will learn how to handle rejection. In the circle of life, death is certain. In the day-to-day life, rejection is possible, if not common. And good coping skills will keep your dignity and confidence in tact. People have said that the grief of death may be easier than grief from divorce because death is not a choice but some chose to divorce....

Daniel Cook learns about all the different pieces of equipment that work together to make a road. Daniel watches as construction workers prep the area before bringing in the big vehicles to finish the job. In the end, Daniel assists the construction workers to finish a segment of the road.

A young woman who was violently assaulted seems to be in a daze, feeling numb and disconnected from her surroundings. A war veteran has trouble with substance abuse and insomnia years after returning safely home. Both are suffering from stress disorders, described in detail in this program. The video identifies the DSM-IV-TR's primary and secondary symptoms of acute and post-traumatic stress disorders, and covers risk factors, diagnostic challenges,...

"A warm and practical guide to coping with anxiety-and finding ways to laugh anyway"--

The latest addition to the popular What to Do Guides for Kids series addresses separation anxiety, a common developmental phase. This workbook introduces kids and parents to cognitive behavioral therapy-based strategies that can help them understand and cope with any type of separation anxiety. Includes an introduction for parents and caregivers about how to most successfully use the book.

What to Do When You Feel Too Shy is meant to help kids with social phobias and anxiety using an approach based on cognitive-behavioral principles. Through a variety of examples, activities, and step-by-step instructions, middle-grade children will learn how to speak up, participate, and expand their comfort zones. Includes an "Introduction to Parents and Caregivers."