Understand how your persona reflects the organization. Explore ways to handle difficult people, resolve conflicts, and provide excellent service.

Bear buys a neat detective kit. Franklin, hoping to earn enough money to buy one like it, decides to strike a bargain with Dad to get it by doing an extra chore. Franklin finds it difficult to keep his end of the bargain once he has the coveted toy.

At the age of 13, a boy approached Cristina asking her to be his girlfriend. She declined the boy’s offer and he became angry, threatening that she would regret it. One day Cristina came to school and everyone eyed her every move. Whispers in ears and people laughing at her, she felt something was terribly wrong. A friend finally told her this boy had circulated a nude photo on line saying that it was Cristina although the person’s face was not...

We will learn valuable processes to handle your grief. We will learn valuable suggestions on how to move on. We will learn how to handle rejection. In the circle of life, death is certain. In the day-to-day life, rejection is possible, if not common. And good coping skills will keep your dignity and confidence in tact. People have said that the grief of death may be easier than grief from divorce because death is not a choice but some chose to divorce....

"Ever since Haley Weaver was a child, anxiety has been at her side to remind her about what-if and worst-case scenarios, kind of like a bad houseguest who can't read a room. Like most people, Haley saw her anxiety as an obstacle to happiness--she wanted dump it at her therapist's office, or send it on trip far, far away...anything to be rid of it. But what Haley slowly began to understand is that anxiety isn't just an annoying visitor; it's who she...

A young woman who was violently assaulted seems to be in a daze, feeling numb and disconnected from her surroundings. A war veteran has trouble with substance abuse and insomnia years after returning safely home. Both are suffering from stress disorders, described in detail in this program. The video identifies the DSM-IV-TR's primary and secondary symptoms of acute and post-traumatic stress disorders, and covers risk factors, diagnostic challenges,...

ANXIETY SHOULD NOT STAND IN THE WAY OF YOUR HAPPINESS Is anxiety hurting your performance at work, at school, or affecting your relationships? In The Small Guide to Anxiety, Dr. Gary Small, a leading expert on brain health, Dr. Gary Small, shows how to gain back control: How to tell the difference: an anxiety disorder or normal worries? How to find a therapist that's right for you. How to overcome generalized anxiety disorder (GAD) in just weeks....

The latest addition to the popular What to Do Guides for Kids series addresses separation anxiety, a common developmental phase. This workbook introduces kids and parents to cognitive behavioral therapy-based strategies that can help them understand and cope with any type of separation anxiety. Includes an introduction for parents and caregivers about how to most successfully use the book.

The authors present a powerful new alternative that can help you break free of anxiety by fundamentally changing how you relate to it.