Amy Gallo
Author
Pub. Date
2022.
Language
English
Description
Learn the important skill of when and how to disagree with someone senior to you at work.
Your boss is excited about a new initiative that you think is doomed to fail. Your senior colleague proposes a project timeline you worry is unrealistic. It’s tempting to just agree or go along with that person. After all, that can be easier than speaking up. But that’s not always the best approach. How do you decide when it’s worth saying something? And...
Author
Pub. Date
2022.
Language
English
Description
Learn how to navigate and resolve conflicts that arise in a remote work environment.
All of us navigate workplaces full of competing interests, clashing personalities, limited time and resources, and fragile egos, which can result in conflict. Handling disagreements and tensions can be challenging when you’re in the same space as your coworkers, but it’s even more complicated when you’re working virtually. Whether you’re exchanging snarky...
Author
Pub. Date
2023.
Language
English
Description
Learn how to handle team conflict effectively as a people manager.
In any group of people, conflict is a natural part of the dynamic. How leaders choose to manage inevitable disagreements can make the difference between a dysfunctional team and a successful one. In this practical course, conflict expert Amy Gallo teaches you how to handle conflict as a people manager. Explore key skills, including: how to create the conditions for healthy conflict,...
Author
Pub. Date
[2022]
Language
English
Description
"When we're dealing with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. We get caught up in our heads, lie awake at night worrying, withdraw from work, or react in ways we later regret-rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Our negative relationships are contagious, infecting our teams...